Last updated: August 31, 2026
ModulPLC operates this website (the “Site”). The Site address is https://modulplc.com/. This Privacy Policy explains how we handle personal information when you browse the Site or contact us about Siemens, SIPLUS and related industrial-automation products.
1. Information we collect
We collect information you choose to provide in an RFQ, product enquiry or support request. This may include your name, company, business email address, phone or WhatsApp contact, part number or MLFB, quantity, required condition, delivery destination, and the message or documents you submit. We may also receive limited technical data needed to operate and protect the Site, such as your IP address, request time and the page from which a form was submitted.
2. How we use information
We use this information to respond to enquiries, prepare quotations, check product compatibility, communicate about availability and delivery, provide support, prevent spam or misuse, maintain appropriate business records, and meet applicable legal obligations. We do not use enquiry information for automated decisions that produce legal or similarly significant effects.
3. How information is shared
Information is accessible only to authorised personnel and service providers that need it to operate the Site, receive or process enquiries, or support our business communications. They may use it only for those purposes and under appropriate confidentiality obligations. We may disclose information where required by law or where reasonably necessary to protect our rights, users, customers or the security of the Site. We do not sell personal information submitted through the Site.
4. International processing
Because we serve industrial customers in multiple countries and may use service providers in different locations, personal information may be processed outside your country or region. Where this occurs, we take reasonable measures appropriate to the circumstances and applicable law to protect the information.
5. Retention
We retain enquiry and communication records only for as long as reasonably necessary to respond to your request, maintain business and security records, resolve disputes, and comply with legal obligations. When information is no longer needed, we delete or anonymise it where practicable, subject to legal, security and record-keeping requirements.
6. Cookies and similar technologies
The Site may use cookies or similar browser storage required for essential functions, security and language preferences. If non-essential analytics or advertising technologies are introduced, we will update this policy and obtain consent where required by applicable law. You can manage cookies in your browser settings; disabling them may affect certain Site functions.
7. Security
We use reasonable administrative and technical measures designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
8. Your rights
Depending on the law that applies to you, you may have rights to request access to, correction, deletion, restriction or portability of your personal information; object to certain processing; withdraw consent where processing relies on consent; or complain to the relevant data-protection authority. To make a request, contact us using the email below and include enough information for us to identify the relevant enquiry. We may need to verify your identity before responding.
9. Third-party services and links
Email and WhatsApp communications are processed by their respective providers under their own privacy terms. The Site may also link to third-party websites. We are not responsible for their privacy practices. Please do not send passwords, payment-card details, banking credentials or other sensitive information that is not needed for your enquiry.
10. Changes to this policy
We may update this policy when our data practices, Site features or legal obligations change. The current version will be published on this page with an updated date.
11. Contact
For privacy questions or requests, contact ModulPLC at [email protected] with the subject line “Privacy Request”.